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We founded Smart Tribune in 2011? along with my two partners? Christopher Montémont and Samy Lastmann? to foster co-creation and […]

  Additionally? a chatbot can handle hundreds of customers at once? saving you . Gone are the days when customers

With a chatbot? your business can connect and engage with current and potential customers. The good news is that these

You may have heard the term “personalized online shopping experience” before. A personalized online shopping E-commerce: 10 ways  experience refers

Companies that practice knowledge management are more likely to have   (source: Study from the Journal of Corporate Information). Thus? with

By definition,  is . This self-care performance chatbot tool How to develop  strengthens customer relationships while improving the user experience.

A Knowledge as a Service strategy combines Therefore..Technology and expertise to deliver the right knowledge to the right people, using

Therefore, On June 20th, the 6th edition of the CX Awards took place in Paris, the leading competition that rewards

The cost and estimated timeline of creating a chatbot can .Vary widely depending on several factors such as the complexity

There are a lot of different kinds of knowledge. Common types of knowledg management systems used by companies today but