Silent calls can happen even in the best of call centers, but you don’t have to worry if you work professionally. To avoid anxious moods in users, the Guarantor has kazakhstan phone number library created guidelines to avoid silent waiting. You must make sure that the system generates a sort of environmental noise, the so-called comfort noise (background voices, telephone rings, buzzing), to give the sensation that the call comes from a lively place like a call center.
The predictive dialer allows you to significantly time to map out your mhealth strategy reduce the waiting time of an operator by allowing you to call more leads. Call centers have to call thousands of phone numbers, the more calls they can handle, the better. Through this system, the calls all enter the circle at once and the first user to answer will be connected to the first available operator. This is why you may have heard calls where the operator inadvertently answers “Hello”, the sensation is that of receiving a call.
Silent Phone Calls “Goodbye”
In addition to completely silent calls, there are goodbye calls. A curious phenomenon, right? You may have received a call in which, after the initial silence, you heard someone on the other end say the word goodbye . We’ll explain right away. Some china phone numbers call centers, to check if a number is active, forward this type of call to note if someone answers. If a user answers, it means that the phone number is active. After a few days, you will certainly receive a call from an operator to offer products and services. Silent calls that “say goodbye” to you with a final goodbye are nothing more than simple silent calls that did not go through. You can rest assured: you are not subject to illicit behavior (undue checks, harassment, stalking, digital theft).