How to use professional SMS to improve internal communication in your company

Internal communication is an important vector for the proper functioning of a company and the smooth running of its activities. Fluid communication means rapid circulation of information and data. Two factors that considerably increase the efficiency of all departments of a company.

Professional SMS is a popular channel for external communication. However, the power of this tool can also allow companies to communicate better internally. How? Octopush answers you right away through this comprehensive article on the subject.

Professional SMS to communicate quickly with all employees
One of the first advantages of using professional SMS in internal communication is its speed of execution. This channel is therefore ideal for communicating urgently, through short but direct messages. Concretely speaking, it is for example possible to send a notification of a meeting postponement to all your employees using SMS. By operating in this way, you can be sure that the communications will be transmitted properly.

In addition, you should know that with the right SMS provider, sending professional SMS can be done very quickly. This is another advantage over urgent communications. For example, if it is necessary to quickly evacuate your company’s premises, you just need to send an SMS campaign and that’s it.

Some examples of the use of professional SMS in internal communication
Some examples of the use of professional SMS in internal communication
Professional SMS as a meeting reminder
Even though we currently have tools like Google Calendar, sending a text message as a meeting reminder can still be useful. Indeed, some people are not yet used to using this type of digital tool. Forgetfulness is therefore never impossible, hence the usefulness of sending a advertising database reminder text message a few hours before the meeting, at the beginning of the day for example.

advertising database

Professional SMS to communicate with employees on the move

While many companies use tools like Teams, WhatsApp, Slack, etc. to communicate internally, sometimes some employees do not have an internet connection to do so.

For example, there are sales teams, couriers on the move who can only receive calls or text messages. In this type of situation, professional text messages are preferred because they allow you to transmit clear and accurate information. Which is not always the case through calls given the hubbub outside. Some important information could be poorly communicated (e.g. a customer’s number).

Professional SMS for HR communication

Finally, it is important to note that professional SMS can also be very useful for HR. Indeed, in how google’s search algorithms addition to communicating on conventional exchange platforms, human resources can decide to send SMS to highlight certain information. For example, these can be internal recruitment job offers, press releases, requests for opinions, or even crisis management messages.

Of course, these are just a few examples of the use of professional SMS in internal znb directory communication. There is no shortage of use cases for SMS given the many advantages of this communication channel. And this is true both internally and externally.

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